Excellent service has always been a core value of the JURA brand. To ensure the longevity of our products, we maintain a global network of service factories, Hospitality Centers and authorised service centres.
Driven by a focus on high-quality service provision, we are continually developing our customer support and service activities. Our aim is to ensure that our customers can continue to enjoy their JURA product with minimal interruption. If a customer has any questions, a conversation with a member of our customer support team often solves the problem. But if a product needs to be serviced, we aim to transform the problem into a positive experience for our customers with professionalism and transparency. The outstanding level of service provided by the Glass Service Centre at our headquarters is the perfect example.